[It doesn't take much for Ruby to put two and two together. The kid had a friend who had died in the mall. And he had watched it happen. He never got a chance to even say hi when he was brought in.

Oh, poor kid...]

Hey, don't worry about apologizing. It's...it really is a lot to take in. But why would you--

[She cuts herself off with a shake of her head. That's not important. Not now.]

Are you alone? Do you need someone to sit with you?

[No one should have to sit alone when something like this happens, but she's not sure if the kid on the other end would be receptive to a stranger showing up on their doorstep. She'll wait for him to answer and decide what to do from there.]